Demystifying Partner Learning Camp & New Salesforce Accredited Professional Credentials – Part 1

Salesforce Partners on Twitter: "🧠Build your Salesforce brainpower! Partner  Learning Camp is the place for always-on learning wherever and whenever.…"

To say that the last few months in the Salesforce Partner ecosystem have been really exciting, would be an understatement of sorts. I believe that in general, Salesforce has done a phenomenal job on enablement and training over the years and recently, it has just stepped up the game even further with Partner Learning Camp (PLC) and the launch of new Salesforce Accredited Professional (AP) exams.

While there’s a good amount of information published around PLC and APs, I get a lot of questions from people on Linkedin & Twitter around the same – so here’s an attempt to explain these from a fellow Salesforce Partner Community member perspective.

Read on if you are eager to know more. I’ll obviously be respecting confidentiality and sharing whatever is publicly available information.

What exactly is PLC?

PLC is an enablement website focused entirely for the Salesforce Partner community. I’ve leveraged PLC a lot in the past and it’s a great source for high-quality Salesforce content in specialised areas. If you’re a Salesforce partner, you know that Salesforce Partner Enablement team used to run a lot of academy and fast path workshops in the past. Those were fantastic resources but it wasn’t a scalable model as you would typically have to limit the number of participants in a class to a manageable audience (few hundreds or thousands in some cases).

PartnerLearningCamp_CommunityBanner No Button.png

The objective of PLC, as I understood, is to take that high quality fast path content and expose it in a self-service model. You go to PLC, enroll for a course and complete it. This helps you prepare for a corresponding credential which is called Accredited Professional (AP).

What kind of courses are there in PLC?

To give due credit, the Partner Enablement team at Salesforce has done a great job of producing some amazing content in PLC. My first brush with PLC was when I needed to look at the Fast Path content for some specific certifications. And then, when I decided to focus on the Solution Architect path, I spent a lot of time on PLC doing the B2C and B2B Solution Architect courses.

New Salesforce Certification - B2B Solution Architect! | Salesforce Ben
Solution Architect Pyramid

Does it replace Trailhead ? What’s the difference?

This is the question most people ask – how is PLC similar or different than Trailhead. PLC is not meant to replace Trailhead. In fact, if you do a course on PLC, it will likely contain some Trailhead modules that you will need to complete. The difference is best summarised by this slide.

PLC & Trailhead

I’ve been using PLC for a while now and I’ve advocated it in some of my recent sessions including London’s Calling and TrailheaDX

Video from my London’s Calling 2021 session below

Video from my TrailheaDX 2021 session can be found here (Registration required). This is the slide where I refer PLC as one of my secret cert weapons.

My Exam Prep Strategy

This has served me well for a number of certification exams in the past and I’m looking forward to using it for the APs as well.

What are APs? How are they different from Certifications?

Salesforce already has an established Certification program so why is there then a need for APs – another set of credentials? Broadly speaking, there are two kinds of Salsforce career opportunities – Partners vs. Customers and while some roles are common to both, there are other roles which are more prevalent in the Partner ecosystem and vice-versa.

APs fill that gap for Consulting Partners to demonstrate SME knowledge in a certain area. To give an example, for understanding – there’s a Einstein Analytics (now called Tableau CRM) certification which has been around for a while. While it touches on areas like Einstein Discovery, Prediction Builder and other components highly, it does not go in a lot of detail. In that sense, APs fill that gap by having separate credentials for Einstein Discovery, Prediction Builder etc. APs are a lot more granular in that sense.

Also, while Heroku has an architect cert – there was no publicly available credential for Heroku developers. Enter APs – you now have a Heroku Developer credential focused on developers (not architects).

What APs are available?

This page lists all available APs as well as the upcoming ones later this year. I’m providing the list here for a quick reference as well.

Accredited Professional ExamExam Release DateCurriculum to Prep for ExamExam GuideApproximate Exam Prep Time
MobileJuly 2021Salesforce MobileSalesforce Mobile Accredited Professional Exam Guide20 hrs
Heroku DeveloperJuly 2021Get Started on the Heroku Architecture DesignerHeroku Developer Accredited Professional Exam Guide14 hrs
Security & PrivacyJuly 2021General Security

Multi-factor Authentication

Salesforce Shield

Data Mask

Security Center

Customer 360 Privacy Center
Security and Privacy Accredited Professional Exam Guide38.5 hrs
Process AutomationJuly 2021Process AutomationProcess Automation Accredited Professional Exam Guide20.5 hrs
Einstein DiscoveryJuly 2021Einstein DiscoveryEinstein Discovery Accredited Professional Exam Guide13 hrs
Einstein Prediction BuilderJuly 2021Einstein Prediction BuilderEinstein Prediction Builder Accredited Professional Exam Guide8.5 hrs
Einstein Next Best ActionJuly 2021Einstein Next Best ActionEinstein Next Best Action Accredited Professional Exam Guide7 hrs
Sales Cloud EinsteinJuly 2021Sales Cloud EinsteinSales Cloud Einstein Accredited Professional Exam Guide10 hrs
Commerce Cloud EinsteinJuly 2021Commerce Cloud EinsteinCommerce Cloud Einstein Accredited Professional Exam Guide10.5 hrs
Order Management AdministratorJuly 2021Get to Know Order Management for AdministratorsOrder Management Administrator Accredited Professional Exam Guide8.5 hrs
Headless | API FirstJuly 2021Get Started With Headless Development Using Commerce APIHeadless | API First Accredited Professional Exam Guide7.5 hrs
B2B Commerce on Lightning Experience AdministratorJuly 2021Get to Know B2B Commerce on Lightning for AdministratorsB2B Commerce on Lightning Experience Administrator Accredited Professional Exam Guide5 hrs
B2B Commerce on Lightning Experience DeveloperJuly 2021Get to Know B2B on Lightning Experience for DevelopersB2B Commerce on Lightning Experience Developer Accredited Professional Exam Guide5.5 hrs
Pardot Reporting & AnalyticsJuly 2021Discover How Pardot and Salesforce Work with Analytics StudioPardot Reporting and Analytics Accredited Professional Exam Guide8 hrs
Salesforce CMSJuly 2021Build Websites and Portals with Salesforce CMS

CMS for B2B Commerce

CMS for Marketing
Salesforce CMS Accredited Professional Exam Guide10 hrs
Interaction StudioJuly 2021Get Started with Interaction Studio FundamentalsInteraction Studio Accredited Professional Exam Guide21.5 hrs
Digital EngagementJuly 2021Get Started with Digital EngagementDigital Engagement Exam Guide18 hrs
Service Cloud VoiceJuly 2021Service Cloud Voice: Designing and Implementing for ConsultantsService Cloud Voice Guide2.5 hrs
Advanced Field ServiceJuly 2021Implementing Advanced Capabilities for Field ServiceAdvanced Field Service Accredited Professional Exam Guide7 hrs
Revenue Cloud ConsultantJuly 2021Revenue Cloud Project Engagement Best PracticesRevenue Cloud Consultant Accredited Professional Exam Guide3.5 hrs
Financial Services CloudJuly 2021Get to Know Financial Services CloudFinancial Services Cloud Accredited Professional Exam Guide15.5 hrs
Health CloudJuly 2021Get to Know Health CloudHealth Cloud Accredited Professional Exam Guide28 hrs
Manufacturing CloudJuly 2021Get to Know Manufacturing CloudManufacturing Cloud Accredited Professional Exam Guide9 hrs
Consumer Goods CloudJuly 2021Get to Know Consumer Goods CloudConsumer Goods Cloud Accredited Professional Exam Guide6.5 hrs
Sustainability CloudJuly 2021Sustainability Cloud: Discover How to Better Our WorldSustainability Cloud Accredited Professional Exam Guide5 hrs
Salesforce CDPAugust 2021Get Started with Salesforce CDPComing Soon17 hrs
Pardot Business UnitsAugust 2021Coming SoonComing SoonComing Soon
Advanced Cross ChannelAugust 2021Coming SoonComing SoonComing Soon
Account Based MarketingSecond Half of 2021Coming SoonComing SoonComing Soon
Order Management DeveloperSecond Half of 2021Coming SoonComing SoonComing Soon
Public Sector SolutionsSecond Half of 2021Coming SoonComing SoonComing Soon
Loyalty ManagementSecond Half of 2021Coming SoonComing SoonComing Soon
AP Listing from Salesforce Partner Community

How much does an AP exam cost?

An AP exam costs $150. However, Salesforce has been generous enough to reduce the cost to $75 till December, 2021. I feel it’s a good move and will drive adoption of APs.

Why I’m excited about PLC & APs?

There are multiple reasons why I’m excited about PLC and APs. Salesforce published a post around the same sometime back and I can testify that it accelerates conceptual learning.

Image from Salesforce Website

And as mentioned earlier, the other advantage is to specialise in specific aspects of a particular solution (E.g. Einstein Discovery, Prediction Builder etc.)

More on Partner Learning Camp

If you want to read up more on why PLC is worth exploring, read this detailed report by Valoir (publicly available).

Some courses on PLC are really good. I had a great time preparing for the B2B Solution Architect credential on PLC and I called it out on Twitter a while back . All credit to Shoby Abdi for putting together this “Gold mine of content” – well done sir, you have set the benchmark for all other PLC courses to follow!

Current Problems with PLC

While I put my weight firmly behind PLC and APs, this isn’t just cheerleading or going gung-ho about it. Nor have I been asked by Salesforce or anyone else to do so. PLC is new and in the process of being refined. I’ve noticed a few current problems with PLC and I’m sure the Salesforce Partner team will fix them in the coming weeks.

  • Trailhead Sync – This is supposed to happen every 24 hours but doesn’t seem fully stable. I’ve had instances where I completed a relevant module in Trailhead but the corresponding course in PLC wasn’t marked fixed. This went on for a few days. The sync seems better now but isn’t 100% still – heads up, you may see a delay in the sync.
  • Search – It’s not the most intuitive interface to search for the course that you want to do.
  • Language Preference – It should allow me to show courses only in my preferred language – I see Japanese, German and a few other language courses too and at the moment, there’s no way to filter those out
  • Modules Not Getting Marked Complete – Sometimes, you have to refresh the page to see it getting marked as complete. Some sort of a caching issue – definitely fixable

I’m enrolled in a lot of courses (500+) and completed 50+ of them so it’s possible that I see bugs which others with lesser enrolments don’t see. Hey, but you always need someone to test out these edge scenarios ¯\_(ツ)_/¯

Putting it all together

All in all, this ties back to the Salesforce Economy and the pivotal role played by the Salesforce partner ecosystem to drive that exponential growth. To quote an IDC research report from 2019, it states

The Salesforce Economic Impact: 4.2 Million New Jobs,
$1.2 Trillion of New Business Revenues from 2019 to 2024

The statistics are mind boggling and I’ve no doubt that Partners will drive a lot of this growth in the coming years.

In that context, PLC and APs define a new era of Partner Enablement within the Salesforce ecosystem.

Stay tuned for Part 2 where I’ll talk about the exam process for APs as well as how do you tackle courses in PLC.

Till then, Godspeed & Keep learning!

Disclaimer – All images referenced in this post are taken from Salesforce website and are publicly available assets


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